Director of Development Operations

Great Hearts Foundation - Phoenix, Arizona

The Great Hearts Foundation seeks a Director of Development Operations (DDO) to join its senior leadership development team. The Director will play an integral role in leading and building out the Foundation’s development efforts, as well as in providing support to development departments in Great Hearts regions and at individual academies.

About the Position

The Director of Development Operations is primarily responsible for supporting the operational side of the Great Hearts Foundation’s development efforts, including the preparation of the annual campaign plan and protocol deployed in the regions. The DDO will create, implement, and continually improve the Foundation’s fundraising systems, marketing and communications related to donor engagement, operating procedures and policies, and professional development initiatives for its own team as well as for academy-level development teams.

Analytical and process-driven skills with an ability to synthesize and drive big-picture development efforts are essential to this position. The DDO will have experience with databases, reflect comprehensive thinking that can be distilled into parts and communicated into systems and processes, and demonstrate an ability to influence and garner buy-in from teams. The DDO will be highly competent in managing both systems and people. The DDO must be willing and able to travel within the Greater Phoenix area, and occasionally to other states, to support national implementation of system and best practices.

The DDO position has significant potential for growth. It is expected to expand in scope in the near future to include the management of a team of at least five, including positions with oversight over the Foundation’s CRM, alumni relations, annual campaign program, and other development functions.

The DDO will possess leadership skills that allow him or her to serve as a valuable and collaborative member of the Foundation’s senior leadership team. A spirit of service and high personal integrity are essential, as are a fundamental alignment with the Great Hearts Foundation’s mission and a passion for classical education. Experience working in fundraising for an educational institution is preferred. The DDO will work closely with and report directly to the Foundation President. This full-time position is based out of the Foundation’s office in central Phoenix. Salary is highly competitive, commensurate with experience, and includes a full benefits package.

About the Foundation

The Great Hearts Foundation is a nonprofit organization that seeks to increase national philanthropy and access resources to further the Great Hearts mission and enhance the work and well-being of Great Hearts academies students, families, and teachers. Founded in 2017, the Great Hearts Foundation believes that to restore American public education the fostering of personal character and moral imagination must be central in education.

As part of its mission, the Foundation houses the Great Hearts Institute for Classical Education, which champions the advancement of the classical, liberal arts education movement as a whole.

More information about the Great Hearts Foundation and its mission is available at

Primary Responsibilities

The Director of Development Operations’ primary responsibilities will include but not be limited to the following:

  • Developing and executing systems, processes, templates, and procedures to support fundraising efforts and to strengthen the Foundation’s fundraising infrastructure.
  • Evaluating current CRM systems and potentially overseeing the transition of the Foundation to a new CRM.
  • Collaborating with senior leaders to identify areas of operational need and to determine goals.
  • Creating and transmitting key reports for organizational leaders.
  • Developing academy-giving professional developmental plans and creating processes and templates for the support of school-level giving.
  • Working with senior leaders and academy giving managers to effectively determine, communicate, implement, and improve processes and standards
  • Manage a growing development operations team, beginning with at least two people and ultimately growing to at least five.
  • Acting creatively and entrepreneurially to improve the Foundation’s fundraising infrastructure, processes, and tools in order to help the Foundation reach its ambitious, national goals.
  • Working flexibly and nimbly with leadership to meet complex challenges as they arise.
  • Instilling a customer-service orientation into the heart of the Foundation’s development-operations culture.

Qualifications, Competencies & Strengths

The successful candidate will

  • Demonstrate a deep commitment to the Great Hearts mission of fostering personal character and moral imagination in public K–12 classical education.
  • Have 5+ years’ experience in nonprofit fundraising, with experience in educational fundraising preferred.
  • Be able to map out and execute a plan for building and improving organizational systems.
  • Raiser’s Edge experience highly preferred.
  • Demonstrate adaptability and flexibility as warranted.
  • Possess a service-oriented, agreeable, and collaborative personality
  • Possess outstanding analytical skills and have strong experience with CRMs, data conceptualization, program integration, and project management.
  • Be highly organized, steady in processes, and conscientious in details.
  • Prioritize accuracy and quality in his or her work product.
  • Demonstrate strong verbal and written communication skills such that sophisticated and complicated processes can be distilled effectively to others.
  • Have the ability to influence and mentor others, with personnel management experience preferred.

To Apply

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Questions? Contact Jason Lloyd,

Great Hearts Academies is an Equal Opportunity Employer.

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