Senior Consultant, Direct Response

Location: West Chester, PA, preferred; other locations considered for exceptional candidates

Type of position:  Full-time

Compensation: Competitive salary and benefits commensurate with experience

American Philanthropic’s direct response group helps nonprofits acquire new donors and cultivate a deeper relationship with current supporters by planning, consulting on, and executing direct mail, digital outreach, and other integrated fundraising campaigns. 

JOB DESCRIPTION:

As a Senior Consultant, Direct Response, you will be responsible for supporting American Philanthropic and its clients in executing integrated direct response programs by assisting in a variety of duties including client communication and cultivation, strategic guidance and support, communications planning, project management, coordinating tasks among internal and external stakeholders, and maintaining quality control for each project. You will work closely with other members of the American Philanthropic staff and with outside contractors to ensure we meet a high standard of excellence in serving our clients. This position will report to the Senior Managing Consultant, Direct Response, and will also work closely with all consultants across the company.

Specific responsibilities include:

  • Cultivating a deep technical and strategic understanding of all direct response channels including direct mail and digital fundraising techniques, strategies, and tactics;
  • Guiding strategy for and overseeing all aspects of the project and ensuring timely execution of integrated fundraising campaigns for multiple clients;
  • Completing tasks efficiently, accurately, and on time by taking ownership of each project assignment across the entire process from inception to completion;
  • Interacting professionally by phone, video conference, and email with clients, as well as other internal and external partners including other American Philanthropic consultants, designers, copywriters, list brokers, and printers;
  • Learning and perfecting working knowledge and experience with protocols related to direct mail, digital initiatives, design software, data analysis, and Salesforce among others;
  • Proofing and reviewing project deliverables for quality and accuracy such as appeal letters and package components, emails, landing pages, and other campaign contents with an exceptional eye for detail; and
  • Providing other routine assistance related to the company’s direct response services as needed.

You do not need previous experience in each of these areas in order to apply but will need to become proficient over time through self-study, mentorship, and real-time experience. Ideally, you will be located near American Philanthropic’s West Chester office, but other locations may be considered for exceptional candidates. You should be willing to spend up to six days per month in travel, and be available to work outside of normal business hours on occasion as necessary in order to meet client deadlines.

QUALIFICATIONS:

At least six years of professional experience in a direct response capacity is preferred. Well-honed organizational skills, attention to detail, a high degree of personal initiative and conscientiousness, keen intelligence, superb interpersonal skills, and ability to shift quickly between tasks required. Experience with digital fundraising techniques is a plus, as is a background in liberal arts.

In addition, you should be able to demonstrate a strong commitment to the American Philanthropic mission of strengthening society’s “little platoons”—the independent mediating institutions and voluntary associations that constitute civil society and are vital to human flourishing. And you should be enthusiastic about the opportunity to join a specialized department that is helping to build a fast-growing consulting and services firm into a major force in the philanthropic sphere.

To excel and advance at American Philanthropic over time, you would need to demonstrate:

  • Strong communication and collegiality, as well as a capacity to build personal relationships of trust and respect both with clients and colleagues;
  • An exceptional ability to multi-task, effectively managing many competing deadlines and client priorities with a high degree of prudence and conscientiousness;
  • Excellent writing, analytical, and organizational skills, as demonstrated by consistently thorough and thoughtful execution of client work;
  • Capacity to take personal ownership of projects, accomplish tasks, and manage up to other colleagues;
  • An aptitude for getting and keeping business, including effective cultivation and maintenance of current clients and, over time, seeking out and winning new potential clients;
  • A strong work ethic, humble manner, and demonstrated willingness to go above and beyond when necessary; and
  • An effective contribution to company culture, exhibiting an attitude both internally and externally that supports American Philanthropic’s development as a company that values practical wisdom, excellence, integrity, hard work, and conviviality.

Interested candidates should submit a resume, a cover letter, and a brief writing sample.

Submit your application here

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