CAREERS

We rely on practical wisdom.

At American Philanthropic, we believe that clients are best served when they are assisted by liberally educated consultants who have the virtue of practical wisdom, diverse backgrounds, and a track record of success. If this sounds like the kind of company you'd like to join, see our job openings below.


Current Openings:


Client Services Manager

Type of position:  Full-time          

Compensation: Competitive salary and benefits commensurate with experience

American Philanthropic is a growing, national philanthropic consulting and services firm with offices in the Philadelphia, Chicago, and Phoenix metro areas. American Philanthropic works with charitable foundations and nonprofits to strengthen civil society—those nongovernmental, non-market-based associations and organizations which are vital to the health of our democracy. To do this, we offer strategic organizational and development analysis and planning services, as well as a variety of services related to fundraising and development including development training, messaging and branding assistance, creation of donor-oriented materials and solicitations, donor prospect research, and direct mail program management, among others. More information is available at www.americanphilanthropic.com.

JOB DESCRIPTION:

As a client services manager, you will be responsible for supporting American Philanthropic’s consultants in client engagements by assisting with a variety of writing and research projects, client communications, project management, and administrative tasks. You will work with other members of the American Philanthropic staff and with contractors to ensure that the firm continues to meet a high standard of excellence in serving its clients and fulfilling its obligations. The sort of work in which you may be engaged includes:

Client Communications and Project Management

  • Scheduling client calls, setting client call agendas, participating in client calls and meetings, taking notes, and sending follow-up tasks;
  • Taking the lead, when possible, in client communications;
  • Tracking client deliverables and ensuring their timely delivery;
  • Managing tracking sheets, development calendars, moves management, and other planning tools for both internal and external use;
  • Coordinating with internal and external parties such as researchers, designers, mail-houses, printers, etc. as needed;
  • Sending monthly client reports as needed;

Creation of Client Deliverables

  • Reviewing, editing, and/or writing grant proposals, solicitation letters, and other documents;
  • Researching qualified donor prospects;
  • Assisting with the creation of client collateral materials, including drafting content and coordinating design and printing as necessary;
  • Assisting with the creation of strategic organizational, development, and communications audits and plans;
  • Editing, proofreading, and other communications-related tasks;

Administrative and Other Tasks

  • Assisting senior staff with administrative tasks as needed, such as travel arrangements and expense filing;
  • Assisting with office-related duties as requested;
  • Representing the firm at client meetings, conferences, seminars, and other events;
  • Assisting with the performance of other company-related tasks as needed.

You do not need experience in each of these areas in order to apply. Ideally, you will work from American Philanthropic’s Oak Park, IL office. You will report primarily to Chicago consultants, with other reports in the company as necessary depending on project assignments. You should be willing to spend at least five days per month in travel if required for particular client engagements.

QUALIFICATIONS:

You should possess a bachelor’s degree (or higher) and have at least one year of experience working in a professional environment, preferably at a non-profit organization. Liberal arts background preferred. You should have a portfolio that demonstrates keen intelligence, superb writing skills, success in managing multiple projects simultaneously, a high degree of personal initiative and conscientiousness, and outstanding interpersonal skills. Liberal arts background preferred. Ideally, you will be a generalist who can adapt quickly to new situations and bring intellectual order out of sometimes ambiguous and opaque information environments. Familiarity with research tools such as Wealth Engine, iWave, and Foundation Directory, as well as Salesforce database systems, is a plus but not necessarily expected.

In addition, you should be able to demonstrate interest in and facility with contemporary American political, cultural, sociological, and economic discourse, especially as those realms of thinking impinge upon civil society. You must be able to demonstrate a strong commitment to the American Philanthropic mission of strengthening society’s “little platoons”—the independent mediating institutions and voluntary associations that constitute civil society and are vital to human flourishing. And you should be enthusiastic about the opportunity to help build a fast-growing consulting and services firm into a major force in American philanthropy.

In order to excel at American Philanthropic we would expect you to demonstrate the following:

  • Strong communication and collegiality, as well as a capacity to build personal relationships of trust and respect both with clients and colleagues;
  • An exceptional ability to multi-task, effectively managing many competing deadlines and client priorities with a high degree of prudence and conscientiousness;
  • Excellent writing, analytical, and organizational skills, as demonstrated by consistently thorough and thoughtful execution of client work;
  • Capacity to take personal ownership of projects, accomplish tasks, manage up to other colleagues, and make consistent progress on projects with minimal supervision;
  • An aptitude for getting and keeping business, including effective cultivation and maintenance of current clients;
  • A strong work ethic, humble manner, and demonstrated willingness to go above and beyond when necessary—regardless of whether the tasks are trivial and/or fall outside the job description—in order to help our clients and the company succeed and grow; and
  • An effective contribution to company culture, exhibiting an attitude both internally and externally that supports American Philanthropic’s development as a company that values practical wisdom, excellence, integrity, hard work, and conviviality.

To apply, please send a cover letter, a resume, and several brief writing samples to the attention of Jennifer Fox at resumes@americanphilanthropic.com.



American Philanthropic runs personnel searches for its nonprofit clients. If you’re a talented individual looking for a nonprofit job, check out our current job searches.

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